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FAQ's

GENERAL QUESTIONS

I am new to SHS where do I start?

Before incorporating Skin Health Science into your everyday skin care routine we would recommend a skin consultation with one of our experience registered nurses. Our nurses can assist with guiding you in how to use active cosmeceuticals safely and effectively. Our skin consultations can be done online via our email or have one of our registered nurses call you to thoroughly discuss your concerns.

Where can I buy Skin Health Science?

Skin Health Science is sold through our website at www.skinhealthscience.com.au You can purchase products through our Instagram & facebook that will link you directly to our website or through Cosmetic Injectables Australia in Darwin NT.


Do you test on animals?

Skin Health Science does NOT test on animals. Skin Health Science is proud that the Australian government has now recognised the importance of not testing on animals.

What ingredients do you use?

Skin Health Science adopts a ‘CLEAN SCIENCE’ approach to all products. Our products are free from parabens, artificial colours, SLS or other sodium sulfate, phthalates, PEGS, synthetic fragrances and propylene glycol.

Our Skincare 101 guide discusses the skin and takes you through the journey of understanding our ingredients and why they are important to the skin. We aim to use ingredients that are supported by evidence based practice and have been proven in medical grade research to assist in addressing skin concerns such as fine lines, pigmentation, correcting sun damaged skin, redness and assist with age prevention.

Utilising natural and organic ingredients Skin Health Science adopts a scientific approach to ensure active delivery of nutrition through the skin surface.

What products can I use during pregnancy and breast feeding?

To ensure safety during pregnancy and breast feeding Skin Health Science has a range tailored directly to women who are breast feeding and pregnant. This time is an important time and with research limited in relation to saying what women can use safely we suggest taking caution. Please refer to our pregnancy pack for more information or contact our registered nurses directly via hello@skinhealthscience.com.au

SHIPPING

How do I find out more information about postage and shipping?

Please refer to our Shipping Policy, the link can be found at the bottom on our front page. If you have any further questions please contact us directly on hello@skinhealthscience.com.au and one of our registered nurses will get in contact with you.

What do I do if my product arrives broken?

Please refer to our Refund Policy and contact us directly at hello@skinhealthscience.com.au with your concern.

How long will my SHS products last?

Skin Health Science has developed products that are highly concentrated. It is important to use as directed. When using as directed your products should last approximately 3 to 4 months and in some cases longer. Using less is best. Please refer to our website videos and Instagram where our registered nurses educate you on how much product to be using.